User Experience
Research & Design

Our User Experience Approach

Our Ux Research Design process allows us to work with our customers to establish the desirability, viability and feasibility of processed business concepts. The outcome of this process allow our customers to either

Go full stream ahead with a validation idea

Scrap the idea.

Pivot. During the study a "ah-ha" moments might a grand oppotunity

If the project is a Go, we then continue along our Agile Delivery Process

How we work

Our Ux practitioners use a design - thinking and lean-lead process to ensure a greate user experience for your product. Our process include:

Research

Data and insight is the foundation of building great products. Our UX practitioners take the time to learn the customer's business, know their competitors, empathise their users and discover problems and opportunities the business aims to address.

Strategy

We believe great design is crucial to business. Our designers use design- thinking lead process to converge their design along with your industry insight to create intuitive and memorable experience.

Usability Testing

We use insight and data- driven user and market research to understand what drives the customer or user. Understanding customer or user goals and where they overlap with the business goals, help us map the ideal path engagement. We work along side you in customer in building a road map to success.

Experience Design

We involve the user at every stage of the process to ensure that the product is what users would use. We believe the more you test the better the product will be.
MpiloTech
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